Innovate's B2B Managed Services enables your business to business transactions to process accurately and securely. Improve your productivity, grow your business faster and reduce your operational costs by allowing Innovate to manage your critical supply chain documents. Innovate will ensure the translation and secure delivery of your information while supporting your business partners' communications and data requirements. Innovate's B2B Managed Services translates to and from all applications including but not limited to: Oracle, SAP and Microsoft Dynamics AX.
B2B Managed Services is a solution to help organizations manage their complete order to cash supply chain. Providing a centralized system, your company can become more competitive, enhance customer relations and free up your resources to work on projects that focus on growing your business.
Whether your customer or supplier sends EDI, XML, or other file formats, Innovate’s Translation Services will map their information into the format your application needs. We work with all the different national and international standards from different industries worldwide.
Many customers and suppliers are too small to have an integrated system which allow them to send and receive information electronically. Innovate can support these business partners through a web portal. Designed to have your company’s look and feel, the web portal will allow your business partners to send and receive information to and from you while you reap the benefits of an integrated system.
Innovate’s audit and control system monitors all the information within our environment. It alerts our staff when an error occurred. Knowing when an error occurs is critical, however knowing when something didn’t happen is just as important. A business alert can be setup to send a notification to our or your staff alerting them that a file from your largest customer has not been received or a processing error has occurred, causing your payroll file to be sent to Innovate twice. Alerts are customized based on your business and progressing rules.
Need to setup a new customer and/or supplier with a short deadline? Innovate will manage your customers and suppliers implementation project, work with you to meet deadlines and to trade the required documents electronically. Innovate will manage the setup, mapping and testing to minimize the amount of your resources’ time while still meeting you and your business partners’ timeline.
Innovate has experience with all of the enterprise software applications and understand that as robust as they are, there are times when information coming from your business partner cannot be easily integrated. Innovate Customize allows your company to send or receive information from your business partner even when your business application has limitations or does not support the process.
Innovate will archive your company’s information to meet your industry’s compliances. Innovate has a full redundancy data center. All information is mirrored and can be restored within minutes of a total outage.
Innovate's B2B Managed Services
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The biggest threat facing companies today is data breaches. Whether it is ransomware, malware, Denial of Service (DoS) attacks, or viruses, your critical and confidential information are constantly under attack. It is not if you are breached, but when. Do you know how your information is shared? Your employees share your company’s information continuously all day, every day. Are you confident that your employees are not sharing critical and/or sensitive information publicly through emails, Dropbox or other unsecure ways? Security is one of the key components with handling documents. Innovate Cloud enables you to securely share and store information and restrict access to it. You can decide who can edit documents, add them, delete them, etc. You can get notifications on whom and when the documents were accessed. Unlike other products that store your information on a public server, Innovate’s solution gives you a secure cloud environment that can be customized to have your company’s look and feel.
Often times, when companies want to utilize the cloud, they set up their cloud environment similar to the way the did on their own servers. This may cause duplication of files, lack of file management, or restricting access. Innovate can assist you to create an efficient and effective Cloud environment.
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In today’s business environment more and more companies are sending their critical information electronically. This means that multiple communication protocols, encryption and compliance requirements must be implemented and monitored. In addition, often times this environment becomes the open window to data breaches. Innovate Communication Gateway manages all you and your business partners’ communication requirements. You will only need to connect to Innovate.
Innovate sets up all the connectivity to all your customers, suppliers and third-party providers. We will set up the schedule based on the day and time the files need to be sent and/or received. We take care of the security and compliance requirements and will ensure all the files have been transferred successfully and acknowledged. Our staff is continuously monitoring the status of all your files. Most times an issue is found and corrected before either you or your business partner is aware an issue occurred.
Innovate Alerts are set up based on your processing and business requirements. If you want to be notified that your bank received your payroll file, Innovate Alerts will sent you a notification when the file was picked-up, sent and received. These alerts can be customized to send a text, a page, an email or any combination. Plus, with Innovate’s Customer Portal, you can look online anytime from anywhere to see the status of your files.
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In today’s business world you need information quickly. Innovate’s Customer Portal gives you access to your information online anytime from anywhere. Need to know if your bank received your payroll file? You can logon to the Portal and see when the file was sent, received and acknowledged. Does your customer have a question about an order they sent you? The Portal will allow you to see when the order was sent and received. If you need to view the data your customer sent before translation, you can. Through the many different search options, the Portal gives you the capability to find the data no matter if you only have a date range or if you have the specific document number. Plus the Portal has current and historical information online that is available to you. Innovate’s Customer Portal makes it easy for you to view your information online; however Innovate’s support staff is here 24/7 when you need us.