You wouldn’t go to an optometrist if you had a toothache. Nor would you ask a plumber to fix your electric fuse box. Why are you using people to manage your electronic supply chain who have little to no experience?

The turnover rate in Information Technology is one of the highest at 57.3% and software development has a turnover rate of 45%, with an average tenure of only 1-2 years. Companies are having a hard time retaining staff and must continually train new people to do the work needed to support their supply chain.

Outsourcing used to have a negative connotation because employees looked at it as the company’s way to reduce staff. However, today companies outsource to reduce costs, access specialized skills and improve operational efficiency. This allows them to have their staff focus on their core business functions and enhance their skills.

Companies outsource for many reasons:

• Cost Reduction – Minimize expenses related to infrastructure, software and technology.
• Access to Specialized Skills – Gain access to specialized skills and technologies.
• Focus on Core Competencies – Concentrate on primary business functions while delegating tasks to experts.
• Increase Flexibility and Agility – Scale operations up and down based on demand and adapt more quickly to market changes and customer needs.

Many companies think that by outsourcing they lose control of their service quality or information security concerns. However, when they decide to outsource, they look to processes where they lack expertise, have the highest rate of turnover, and software and hardware exclusively needed for one process.

While EDI supports the supply chain, the complexities of EDI processes, compliance, the need to maintain software and technology specifically for EDI, and the constant need to support customers’ demands are the key reasons for outsourcing. Outsourcing helps manage the complexities of EDI processes, ensuring compliance and access to specialized expertise without the need for significant upfront and ongoing maintenance investments. Outsourcing EDI improves efficiency in business operations by allowing companies to focus on their core activities while experts handle the EDI processes. This leads to faster and more reliable transactions, reduced IT burdens, and improved supply chain efficiency.

What are the key factors companies consider when selecting EDI service providers? Companies prioritize cloud-based solutions, global reach with local support, industry-specific expertise, and integration with ERP and backend applications.

When looking to outsource EDI, Innovate E-Commerce Managed Services has all the key requirements your company needs. Our team has over 30 years of combined expertise in industry specific compliance requirements, end-to-end management of the complete EDI process, 24/7 support, a robust audit and controls system to minimize errors and resolve issues, and real-time backup and recovery of data.

To learn more about our Innovate Supplier Portal, call us today at 412-681-7090 x207 or email Innovate E-Commerceinfo@innovateec.com